Legal Disclaimer & Privacy Notice
Last updated: June 22, 2026.
DISCLAIMER
The responses you receive from this assistant are generated automatically using
information supplied by the listing agent. They may be inaccurate, incomplete, or
out of date, and are provided for general information only. Nothing here is
professional, legal, financial, or real estate advice, and no agency relationship
is created by using this assistant. Always confirm important details — including
price, measurements, taxes, availability, and property condition — directly with
the listing agent before relying on them. Talk To The Home is a technology
provider, not a real estate brokerage, and makes no representation or warranty
about the accuracy or completeness of any listing information.
RECORDING AND AUTOMATED PROCESSING
Calls, text messages, and chats with this assistant may be recorded, transcribed,
and processed by automated systems and trusted third-party providers in order to
answer your questions and operate the service. By continuing, you acknowledge this
processing. If you do not consent, please contact the listing agent directly
instead.
PRIVACY NOTICE
What we collect
• Your phone number and the contents of your calls, texts, and chats.
• Questions you ask and basic interaction details (such as time and listing).
• Any contact preferences or opt-ins you provide (for example, to receive updates
about a listing).
How we use it
• To answer your questions about the listing in real time.
• To let the listing agent know about buyer interest and follow up where
appropriate.
• To send you listing updates only if you have opted in.
• To operate, secure, and improve the service.
Messaging consent and opt-out (CASL)
We send messages only where permitted by law or where you have opted in. You can
opt out of text updates at any time by replying STOP, and of email updates using
the unsubscribe link. Standard message and data rates may apply.
Service providers
We share information only as needed with providers that help us run the service —
including telephony and SMS, speech and AI processing, hosting, and (for agent
billing) payment processing. They may process information outside your province or
country, and are bound to use it only to provide their services to us.
Retention
We keep call, text, and chat records and related buyer interaction data for up to
24 months, after which they are deleted or de-identified, unless a longer period
is required by law or to resolve a dispute. Agent account and listing information
is kept for the life of the account and for a reasonable period afterward to meet
legal, tax, and audit obligations.
Your choices and rights
Subject to applicable law (including Canada's Personal Information Protection and
Electronic Documents Act, or PIPEDA), you may request access to, correction of, or
deletion of your personal information. To make a request or ask a privacy
question, contact us using the details below.
Contact
Privacy enquiries: legal@talktothehome.ca.
Talk To The Home.